If Hoff Can Do It, So Can You

Or, how to keep students out of the IT office. 

Wifi Issues:

1.     Turn off and back on

2.     Close apps

3.     Restart computer

Online tools not working:

1.     Try an alternate browser (Safari, Firefox, Chrome)

2.     Restart wifi

3.     Restart computer

Programs freezing (spinning rainbow)

1.     Command+option+esc – Force Quit programs

2.     AppsèUtilitiesèActivity Monitor – Force Quit programs that are hogging memory

3.     Restart computer

If all else fails, time for room 108.